The productivity dimension of the Team Diagnostic™ Model assesses the “nuts and bolts,” or the hard aspects of team: do we have the proper resources in place? Do we have clear goals, strategies, roles, and accountabilities? While essential, there is another dimension that informs the performance, productivity, and wellbeing of teams: positivity. If productivity is the IQ, positivity is the EQ.
Positivity strengths relate to the process and to the interrelationships of teams. There are seven key dimensions:
- Optimism. Do I believe? Is my glass half-full? Do I have faith in this result we are trying to achieve? Or, do I feel hopeless and helpless?
- Trust. Is this a safe place for me to speak my mind? When I speak out and my view is unpopular, am I going to get ridiculed or condemned for it?
- Respect. Is there mutual and genuine regard among team members? How empowered am I? Are there underlying currents of contempt or hostility? Do I believe everyone who showed up did his/her best, or do I believe someone hung back?
- Camaraderie. Teams work best when there is friendship or mutual appreciation. Can we be playful with one another? Can we use humour appropriately?
- Communication. Is communication clear and effective? Is it valued, or is it about stonewalling and being political? Do we engage in constructive discontent conversations or gossip and innuendo?
- Constructive Interaction. We need conflict for growth; do we avoid this, or do we lean into it? Do we get defensive, or do we give each other timely, specific feedback that feeds the team’s system and helps us achieve our results faster?
- Diversity. Do we value diversity? Are we comfortable with different lifestyles, experiences, backgrounds, opinions, ideas, and personalities? Are we “comfortable” with the discomfort of conflicting viewpoints can bring, and do we embrace this as an integral component of the living system of our team?
Productivity relates to the conditions necessary for a team to achieve its results; positivity is the ability to work together, as a collective, to achieve those goals. As a living system, teams need both, like a body needs air and food. Productivity strengths breathe life into the team, and positivity strengths nourish it for the work it needs to accomplish.